Privacy Policy

Last Updated: 8/23/2026

Signature Homeworx, LLC (“Signature Homeworx”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website signaturehomeworx.com (the “Site”) and interact with us, including via text messages, telephone calls, email, or other communications. By using the Site or providing your information to us, you agree to this policy.

1. Information We Collect

We collect several types of information from you when you use our Site or engage with us:

Personal Information You Provide. When you contact us (for example via a quote request form), request a free estimate, or sign up for our services, we collect personal data including but not limited to: your name, email address, phone number, ZIP code or address, the services you are interested in (such as bathroom remodeling, window replacement, or door installation), and any project details you share with us.
Communications Data. If you call, text, or email us, we collect any information included in those communications. We may also record or keep logs of calls or messages for recordkeeping, quality, or training purposes.
Automatically Collected Data. When you visit our Site, we may automatically collect certain technical data such as your IP address, browser type and version, time zone setting, operating system, device identifiers, usage data (pages viewed, time spent on pages), and referring or exit pages.
Cookies and Similar Technologies. We use cookies and similar tracking technologies to enhance user experience, track Site usage, and improve our services. This may include third-party cookies, for example for analytics.
ZIP Code Checker. Where the Site offers a tool to check whether your ZIP code falls within our service area, the check runs entirely in your browser. The ZIP code you type into that tool is not transmitted to us or stored unless you separately submit it through a contact or quote form.

2. How We Use Your Information

We use the information we collect for purposes including:

To respond to your inquiries, provide services, give estimates, and schedule appointments.
To send you marketing or promotional communications (by email, text/SMS, or phone) if you have consented. This includes offers, updates about promotions, and project news.
To send you transaction-related communications, such as appointment reminders, project status updates, or customer care communications.
For internal purposes: improving our Site and services, analyzing trends, performing quality control, security, fraud prevention, and data analytics.
To comply with legal obligations, resolve disputes, and enforce our terms.

3. Automated Messaging, Texts, Emails, and Consent

We may send SMS/MMS (text) messages to the phone number you provide for purposes including marketing, customer care, appointment or project status notifications, or account-related messages.

Some or all of these messages may be automated.
You may opt out of receiving marketing texts by replying “STOP” (or another provided keyword) to the text message.
After you opt out, we will stop sending marketing text messages. Transactional and customer care messages may still be sent as needed.
Message and data rates may apply, depending on your carrier and plan.
Consent to receive texts or calls is not required in order to purchase goods or services.

4. Sharing of Information

We do not share or sell your personal information with third parties for their own marketing purposes.
We may share information with service providers or contractors who help us perform business functions (for example hosting, website maintenance, data analytics, marketing, and text, call, or email platform providers). These third parties are obligated to protect your data and cannot use it for other purposes.
We may disclose information if required by law (for example legal process or a subpoena), or to protect our rights, enforce our Terms, or respond to emergencies.
We DO NOT sell your mobile phone number.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the duration of any projects or communications with you, for recordkeeping, for legal or regulatory purposes, or to enforce our rights. Once your information is no longer needed for those purposes, we securely delete it or stop retaining it.

6. Security

We employ industry-standard security measures (physical, electronic, and administrative) designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no transmission over the Internet or storage system is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Choices

Opting Out of Marketing Communications. At any time, you may opt out of marketing texts by replying “STOP” (or other instruction provided), or opt out of marketing emails following the unsubscribe instructions in the email.
Accessing / Updating Your Information. You may request access to, correct, or update the personal information we hold about you.
Cookies / Tracking. Most browsers allow you to disable or delete cookies. You may also limit tracking by adjusting your browser or device settings.

8. Data Collection of Children

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13 without verifiable parental consent, we will take steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Significant changes (e.g. in how we use your information) will be communicated to users by a notice on the Site or via email/text where appropriate.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, or wish to exercise your rights, contact us at:

Signature Homeworx, LLC
Phone: (717) 853-1764
Email: info@signaturehomeworx.com