Privacy Policy
Last Updated: 9/13/2025
Signature Bath Solutions, LLC (“Signature Bath Solutions”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website signaturebathsolutions.com (the “Site”) and interact with us, including via text messages, telephone calls, email, or other communications. By using the Site or providing your information to us, you agree to this policy.
1. Information We Collect
We collect several types of information from you when you use our site or engage with us:
Personal Information You Provide. When you contact us (e.g. via the “Contact Us” form), request a quote, sign up for a free estimate, etc., we collect personal data including but not limited to: your name, email address, phone number, address (or at least city/zip), your project details (e.g. type of service you want), how you heard about us, etc.
Communications Data. If you call, text, or email us, we collect any information included in those communications. We may also record (or keep logs of) calls or messages for recordkeeping, quality, or training purposes.
Automatically Collected Data. When you visit our Site, we may automatically collect certain technical data such as your IP address, browser type and version, time zone setting, operating system, device identifiers, usage data (pages viewed, time spent on pages), and referring / exit pages.
Cookies and Similar Technologies. We use cookies and similar tracking technologies to enhance user experience, track Site usage, and improve our services. This may include third-party cookies (for example for analytics).
2. How We Use Your Information
We use the information we collect for purposes including:
To respond to your inquiries, provide services, give estimates, schedule appointments, etc.
To send you marketing or promotional communications (e.g. by email, text/SMS, phone) if you have consented. This includes offers, updates about promotions, project status, etc.
To send you transaction-related communications, such as appointment reminders, project status updates, or customer care communications.
For internal purposes: improving our site and services, analyzing trends, performing quality control, security, fraud prevention, data analytics, etc.
To comply with legal obligations, resolve disputes, enforce our terms.
3. Automated Messaging, Texts, Emails, and Consent
Here are important points regarding communications and automated messaging:
We may send SMS/MMS (text) messages to the phone number you provide for purposes including marketing, customer care, appointment or project status notifications, or account related messages. Some or all of these messages may be automated.
You will have the ability to opt out of receiving marketing texts by replying “STOP” (or another agreed keyword) to the text message. After you opt out, we will stop sending marketing text messages. Transactional / customer care messages may still be sent as needed.
Message and data rates may apply, depending on your carrier and plan.
Consent to receive texts/calls is not required in order to purchase goods or services.
4. Sharing of Information
We do not share your personal information with third parties for their own marketing purposes.
We may share information with service providers or contractors who help us perform business functions (e.g. hosting, website maintenance, data analytics, marketing, text / call / email platform providers). These third parties are obligated to protect your data and cannot use it for other purposes.
We may disclose information if required by law (e.g. legal process, subpoena), or to protect our rights, enforce our Terms, or to respond to emergencies.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the duration of any projects or communications with you, for record-keeping, for legal or regulatory purposes, or to enforce our rights. Once your information is no longer needed for those purposes, we will no longer keep any new information on file.
6. Security
We employ industry-standard security measures (physical, electronic, administrative) designed to protect your personal information from unauthorized access, alteration, disclosure or destruction. However, no transmission over the Internet or storage system is completely secure. While we strive to protect you, we cannot guarantee absolute security.
7. Your Choices
Opting Out of Marketing Communications. At any time, you may opt out of marketing texts by replying “STOP” (or other instruction provided), or opt out of marketing emails following the unsubscribe instructions in the email.
Accessing / Updating Your Information. You may request access to, correct, or update the personal information we hold about you.
Cookies / Tracking. Most browsers allow you to disable or delete cookies. You may also limit tracking by adjusting your browser or device settings.
8. Data Collection of Children
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13 without verifiable parental consent, we will take steps to delete that information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Significant changes (e.g. in how we use your information) will be communicated to users by a notice on the Site or via email/text where appropriate.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our practices, or wish to exercise your rights, contact us at:
Signature Bath Solutions, LLC
Phone: (717) 853-1764
Email: in**@********************ns.com
